Privacy policy.
Privacy Policy for Let Go Road
Last updated November 02, 2025
This privacy notice for Let Go Road (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Visit our website at letgoroad.com, or any website of ours that links to this privacy notice
Engage with quizzes, community forums, or subscription boxes on our self-help platform
Let Go Road is a self-help website providing resources, quizzes for personal growth, community forums for user discussions, and subscription boxes for ongoing support. This policy applies to all users interacting with these features. By using our Services, you agree to the terms of this privacy notice.
Table of Contents
Information We Collect
How We Use Your Information
Sharing Your Information
Your Rights
Security of Your Information
Cookies and Other Tracking Technologies
Changes to This Privacy Notice
Contact Information
Information We Collect
Under privacy laws like the GDPR and CCPA, users have the right to know what data we collect from them and how it gets used. We collect personal information in the following ways:
Personal Data You Provide
Account Creation and Profiles: When you create an account or participate in community forums, we collect your full name, email address, username, and any profile information you provide (e.g., age, interests for personalized self-help recommendations).
Quizzes and Interactions: During quizzes for self-help assessments, we collect responses, which may include sensitive details like mental health insights or personal preferences.
Subscription Boxes: For subscription services, we collect billing information (e.g., payment details, shipping address) and preferences for curated content.
Communications: If you contact us via email, forums, or support forms, we collect your messages and contact details.
Personal Data We Collect Automatically
Usage Data: When you visit our website or use Services, we collect device information (e.g., IP address, browser type, operating system), pages viewed, time spent on quizzes or forums, and referral sources.
Location Data: We may collect approximate location data based on your IP address to tailor content, such as region-specific self-help resources.
Personal Data from Third Parties
We may receive information from third-party services (e.g., social media logins for forum access) or analytics providers, including aggregated data on user behavior in quizzes or forums.
We do not collect sensitive information beyond what is necessary for self-help features, and we do not intentionally collect data from children under 13. If we discover such data, we will delete it promptly.
How We Use Your Information
We use the collected information for the following purposes:
To provide and improve Services, such as generating personalized quiz results, facilitating forum discussions, and delivering subscription boxes.
To communicate with you, including sending updates, newsletters, or responses to forum posts.
To analyze usage patterns for research and to enhance self-help content (e.g., improving quiz accuracy based on aggregated responses).
To process payments and fulfill subscriptions.
To comply with legal obligations, prevent fraud, and enforce our terms.
For marketing, with your consent, such as promoting new self-help resources via email.
We retain personal data only as long as necessary to achieve these purposes or as required by law (e.g., for tax records). Data from quizzes or forums is typically retained for [Insert Retention Period, e.g., 2 years] unless you request deletion.
Sharing Your Information
We do not sell your personal information. We may share it in these limited circumstances:
Service Providers: With trusted third parties who assist us, such as hosting providers for forums, payment processors for subscriptions, or analytics tools for quiz performance (e.g., they are contractually obligated to protect your data).
Community Features: In forums, your posts and profile information may be visible to other users, but we do not share identifiable data outside the platform without consent.
Legal Requirements: If required by law, such as in response to a subpoena, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
With Your Consent: For example, sharing quiz results with integrated third-party self-help tools if you opt in.
We do not share data internationally without appropriate safeguards, such as standard contractual clauses for GDPR compliance.
Your Rights
Depending on your location, you may have rights over your personal data, including:
Access: Request a copy of your data.
Correction: Update inaccurate information.
Deletion: Request removal of your data (subject to legal exceptions, e.g., for forum posts that others have interacted with).
Opt-Out: Withdraw consent for processing, such as unsubscribing from emails or opting out of personalized quiz recommendations.
Portability: Receive your data in a structured format.
Objection: Object to processing for certain purposes, like marketing.
To exercise these rights, contact us (see below). For California residents under CCPA, you also have the right to opt out of the sale of personal information (though we do not sell data) and non-discrimination for exercising rights. We honor Global Privacy Control (GPC) signals and universal opt-out mechanisms where applicable. We respond to verified requests within [Insert Timeframe, e.g., 45 days].
If you are a parent or guardian and believe we have collected data from a child under 13, please contact us to request deletion.
Security of Your Information
We are committed to protecting your personal data from unauthorized access, loss, or misuse. We implement reasonable security measures, including:
Encryption for sensitive data (e.g., payment information during subscription processing).
Firewalls and secure servers for website and forum hosting.
Access controls to limit who can view quiz responses or user profiles.
Regular security audits and updates.
While no system is completely secure, we strive to use industry-standard practices. In the event of a data breach, we will notify affected users and authorities as required by law.
Cookies and Other Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience on our self-help website. These may include:
Essential Cookies: For core functionality, like maintaining login sessions in forums.
Analytics Cookies: To track quiz completion rates and forum engagement (e.g., via Google Analytics).
Personalization Cookies: To remember preferences for subscription boxes or quiz results.
Advertising Cookies: For targeted self-help promotions, if you consent.
You can manage cookies through your browser settings or by clicking [Insert Link to Cookie Settings, if applicable]. For more details, see our Cookie Policy [Insert Link, if separate]. Note that disabling cookies may limit access to features like personalized quizzes.
Changes to This Privacy Notice
We may update this privacy notice to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and, where appropriate, via email or in-app notices. Continued use of our Services after changes constitutes acceptance. Check this page periodically; the “Last updated” date will indicate revisions. Annual updates are required under laws like CCPA.
Contact Information
If you have questions about this privacy notice, want to exercise your rights, or need to report a concern, please contact us at:
Email: privacy@letgoroad.com
Postal Address: []
Phone: []
For EU users, our Data Protection Officer can be reached at the above email. We aim to respond within 30 days.